New WhatsApp AI Assistant
Property management software that keeps work moving.
Bring properties, tenancies, repairs and compliance into one shared workspace. Give your team a clear view of every property, with CRM and portals that keep landlords and tenants connected.
Let the WhatsApp AI Assistant capture enquiries and arrange callbacks, with a smooth handover to your team when a customer needs a person.
- Appointment journeys
- Callback requests
- Live human takeover
- CRM conversation history
- Verified customer routes
Lead qualifiedProperty enquiry
Appointment requestTuesday · 10:30
Callback arrangedToday · 14:00
Proplix Assistant ●Online
Hello. I’m the Proplix WhatsApp AI Assistant. How can I help today?
I need help arranging a compliance visit for one of our buildings.
I can help with that. Would you like to request an appointment, arrange a callback or speak with the team?
Type a message
Live conversations12 active
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James CarterCompliance visit enquiry
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Priya ShahAppointment request
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Platform overview
One place to manage your property portfolio
A repair request, tenancy renewal or compliance review rarely involves just one person. Proplix brings the property record, conversations, documents and next actions together, so your team can see what needs attention and who is responsible. Proplix is a brand of Britixo Software Solutions UK Limited.
01
Letting agents: keep enquiries and tenancies organised
Proplix supports businesses that need more than simple CRM storage, with an emphasis on structured work, service quality, operational visibility and consistent management across busy portfolios.
02
Property managers: see outstanding work across the portfolio
Property operations move constantly across people, records, deadlines, maintenance, compliance and communication. Proplix makes those moving parts easier to follow, manage and hand over without losing the surrounding context.
03
Landlords: follow repairs, records and property updates
Clear information gives landlords greater confidence in the management service. A connected platform reduces blind spots and helps property teams provide a more credible, consistent and professional experience.
Core sections
Property CRM, maintenance, compliance and portals
Four core capabilities form the operational centre of Proplix. Each can support a distinct area of work, while shared property, relationship and workflow context keeps them part of the same operating environment rather than a collection of detached add-ons.
CRM
Real Estate CRM with Practice Management
Relationship management becomes more useful when it is connected to operational work. Instead of keeping landlords, tenants, suppliers and internal users in a passive contact list, Proplix connects people, communication history, workflow context and service follow-through in one environment.
- Keep relationship data tied to the broader property workflow.
- Support practice-management style visibility around ongoing activity and responsibility.
- Create a clearer operating picture for teams managing complex portfolios and client communication.
MNT
Supplier and Maintenance Management
Maintenance is a core operating discipline. Proplix helps teams coordinate suppliers, log issues, track job movement, manage updates and retain control from the first request to the final outcome—particularly where agencies and managers handle a high volume of service activity.
- Bring repairs, suppliers and workflow movement into one visible process.
- Reduce inbox chasing and improve the structure around maintenance communication.
- Support a more professional service delivery model across active jobs and ongoing requests.
AUD
Compliance and Audit
Proplix keeps reminders, evidence, approvals, review flow and audit preparation inside the same operating environment instead of splitting them across documents and external trackers. Compliance is therefore connected with the properties, people and work it governs.
- Track upcoming reviews, missing evidence and overdue actions.
- Keep records, evidence and workflow actions connected for stronger oversight.
- Support a more audit-ready and governance-aware property operation.
PMS
Property Management System with Portals
The property management system provides a coordinated home for portfolio activity, service visibility and stakeholder access—not only records and tasks. Role-aware portals extend that same operating model to landlords, tenants and suppliers.
- Keep property records, tenancy information and service requests together.
- Use portals to strengthen transparency and reduce avoidable back-and-forth communication.
- Give your team a shared record to work from.
Platform routes
Keep landlords, tenants and suppliers in the loop
Each Proplix capability becomes more useful because it sits alongside the others. Portals improve service visibility, maintenance stays connected with supplier and compliance context, and CRM relationships remain tied to real operations. The result is one coordinated platform rather than a list of unrelated features.
LP
Landlord portals for portfolio updates
Transparency, confidence and service quality improve when landlord updates and information remain connected to the central platform.
TP
Tenant portals for requests and documents
Self-service visibility helps tenants while reducing avoidable internal administration and giving teams clearer context when they respond.
SP
Supplier portals for jobs and completion evidence
Supplier workflow becomes much easier to manage when status updates, job information and communication are visible in the same place as the wider maintenance process.
Spend less time finding information
Many property businesses still rely on a mix of separate CRM tools, spreadsheets, inboxes, compliance trackers and manual follow-up. That fragmented setup slows teams down, weakens accountability and makes it harder to keep a clear view of properties, people, compliance, maintenance and service activity. Proplix brings those core functions into one property management software platform so teams can work from a single, more structured environment.
Follow each relationship in context
A real estate CRM is far more useful when it sits inside the wider property workflow rather than operating as a standalone contact database. With Proplix, relationship management can connect directly to property records, landlord activity, tenant communication, maintenance workflow, supplier coordination and portal visibility. That gives teams a stronger understanding of the full client and property journey, improves follow-up quality and supports a more professional service model across the business.
Prepare evidence for compliance reviews
Property compliance is not only about reminders and expiry dates. It is also about evidence, accountability, audit readiness and confidence that the right records are visible at the right time. Proplix helps property businesses manage compliance in the same environment as their wider operations, so safety records, tenancy obligations, governance workflows, maintenance context and approved evidence remain easier to track and easier to act on. That makes the platform more valuable for regulated, high-responsibility real estate operations in the UK market.
One platform for CRM, maintenance, compliance and portals
Proplix is designed as an all-in-one property management software solution for UK real estate businesses that want CRM, compliance management, maintenance workflow, landlord and tenant portals, supplier coordination and portfolio visibility in one place. By reducing reliance on disconnected systems, Proplix helps agencies and property managers improve workflow control, strengthen service delivery, reduce administrative friction and present a more professional experience to landlords, tenants, suppliers and internal teams.
Next Step
Find the right fit for your property business
Proplix is built for property businesses that want more than a basic CRM or a disconnected software stack. The next step is to explore the commercial fit, the platform depth and the operational areas that matter most to your business.
RP
Get a proposal for your requirements
Tell us about your portfolio, users and priorities. We will confirm the modules, implementation work and commercial scope in your proposal.
FX
Explore the features your team needs
See how each core platform area supports real estate workflow, including property management, CRM, compliance management, maintenance and stakeholder portals.
GO
Create your shared Britixo account
Use one Britixo account to manage your companies and services. If you already have an account, sign in with your existing details.
Frequently asked questions
Frequently Asked Questions
Practical answers for UK letting agents, landlords, property managers and operational teams evaluating a more connected property platform.
What does Proplix actually do?
Proplix is designed as a one-window property operations platform for UK businesses that want CRM, practice management, maintenance, compliance, portals and service visibility in one connected environment.
Is Proplix only for large agencies?
No. Proplix is designed for growing agencies, property managers and landlords who want a more professional and more connected operating model, whether they are starting smaller or managing a broader portfolio.
Can Proplix help with compliance as well as day-to-day workflow?
Yes. You can organise compliance evidence, renewal dates, reminders and reviews alongside property and tenancy records. Your team remains responsible for checking the applicable requirements and making professional decisions.
Does the platform include portals?
Yes. Proplix includes landlord, tenant and supplier portal routes because external visibility is an important part of reducing friction and improving service quality.
Is this more than a basic CRM?
Yes. Proplix is designed as more than contact storage. It is designed to connect people, properties, maintenance, compliance and operational control in one place.
Is Proplix aimed at the UK market?
Yes. Proplix is designed for UK letting agents, landlords and property managers. Workflows can be configured around your portfolio and the requirements that apply in your part of the UK.
Can I compare features before speaking to anyone?
Yes. You can compare features, solutions, portals, compliance workflows and modules before discussing your requirements and receiving a tailored proposal.
Why is it useful to keep everything in one place?
Because property operations depend on connected information. Proplix provides an alternative to fragmented tools, spreadsheets and disconnected administration.
Do I need a separate Proplix account?
No. Proplix uses the shared Britixo account. Log in if you already have one, or register with Britixo. Your approved services determine which products you can access.
Can Proplix connect to other software or support a custom module?
Yes. Explore the integration catalogue and custom modules on request. We confirm provider access, data requirements, licensing and delivery scope before implementation.
Platform illustration
See how your property work connects
Follow the journey from an enquiry to a property record, a maintenance request or a compliance review. Proplix keeps the context close to the task, helping your team see what has happened and what needs attention next.
Property-based pricing. Unlimited staff.
More properties. The whole team included.
Give your team a shared view of property work without adding a per-user subscription charge. Plans start at £1.99 per property/month for 1–499 properties, £1.49 for 500–999 and £0.49 for 1,000+, excluding VAT. All module and integration options are available; any implementation or provider costs are agreed separately.